The information we learn from customers helps us enhance and personalize the Reef Specialty website and the services we offer. We gather the following types of information.
Information You Give Us: We receive and store any information you enter on our Web site or give in any other way (e.g., by telephone). This may include information you provide when you register as a member, engage in transactions, search, contact customer service, or participate in contests, promotions, surveys, forums, content submissions, chats, bulletin boards, discussion groups, requests for suggestions or other aspects or services offered by us or our affiliates. As a result, you may be supplying us with such information as your name, address, and phone numbers; credit card information; people to whom purchases have been shipped, including addresses and phone number; names and e-mail addresses of friends and possible referrals and other people.
Automatic Information: We automatically receive and store certain types of information whenever you interact with us. For example, as most websites do, we use "cookies," and we obtain certain types of information when your web browser accesses Reefspecialty.com. This information is compiled and analyzed on both a personal and an aggregated basis, and it may include the website's Uniform Resource Locator ("URL") that you just came from, which URL you will go to next, what browser you are using, and your Internet Protocol ("IP") address. Other examples of automatic information we may collect are purchase history, products viewed or searched for, visits to certain pages, page interaction information and the phone number you used to call our number.
Reefspecialty.com uses small text files called "cookies" that provide non-personally identifiable information to us regarding the visitors to the website. In addition to the URL and IP addresses of our visitors, cookies may gather the date and time of all visits to our website. We may also track the pages of our website that users viewed during their visit, or track search terms entered on our website by that visitor. This helps us keep track of the number of visitors to our website and allows us to gauge the areas that are of the most interest to our visitors. This information is analyzed periodically and is used to gain a broader picture of usage patterns at our site.
Information about our customers is an important part of our business. We use information we collect to communicate with you, to process your orders, to provide an enhanced and more personalized interactive shopping experience and to inform you of offers and discounts. We DO NOT share customer information with third parties.
Minors: You must be 18 years of age or older to become a member of Reef Specialty. We do not collect information from minors.
Changing Your Personal Information: You may review, change or correct your personally identifying information at any time by accessing your account information on the website. You are responsible for maintaining the accuracy and completeness of your personal and other information, including your e-mail address, and we urge you to review your information regularly to ensure that it is correct and complete.